Building World Class Venues - Fan Experience, Technology & the Future of Events

With over 15 years of experience at Monumental Sports & Entertainment, including senior roles at the iconic Verizon Center, David brings deep insight into venue operations, fan experience, technology adoption, and the evolving expectations of modern audiences.

The conversation covers:

• David’s career journey into venue and event management

• The launch and mission of Connett Consulting

• Key achievements from his time at Monumental Sports & Entertainment

• How fan expectations and venue technology have evolved over the last 20 years

• The biggest operational challenges facing venue operators today

• Opportunities to enhance guest experience, streamline operations, and improve ROI

• How venues and events will evolve over the next five years

• Practical advice for the next generation of venue operators

  
  

Whether you’re a venue owner, operator, event professional, or aspiring leader in the industry, this episode is packed with real-world insights and future-focused thinking.

🔗 Learn more about Connett Consulting: https://www.connettconsulting.com/

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